Privacy Policy
Last Updated: December 28, 2025
Your Privacy Matters
At StarWay Los Banos Tree Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us, including:
- Your name, address, phone number, and email address
- Property details and service location information
- Payment information for billing purposes
- Photos or documentation related to your tree service needs
- Communication preferences and service history
How We Use Your Information
We use the information we collect to:
- Provide and improve our tree service offerings
- Schedule appointments and coordinate service delivery
- Process payments and maintain billing records
- Communicate with you about your service requests
- Send important updates or emergency notifications
- Respond to your questions and customer service needs
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in these limited circumstances:
- With service providers who help us operate our business (like payment processors)
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
- With your explicit consent
Website and Cookies
Our website may use cookies and similar technologies to improve your browsing experience. These help us understand how visitors use our site and remember your preferences. You can control cookie settings through your browser, but this may affect website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be kept for several years for warranty and liability purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Ask questions about our privacy practices
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
StarWay Los Banos Tree Service
601 K St, Los Banos, CA 93635
Phone: (209) 592-1504
Email: info@treeservicelosbanos.com